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Frequently Asked Questions



Our company

I have had bad experiences with other custom essay services. How does your company differ from them?
Unfortunately, we frequently hear from our clients, that they have been misled by unknown and unethical essay writing services that damage the reputation of legitimate writing services. In contrast, our company has always done everything we can to earn the trust of our clients by providing quality custom papers at an affordable price. We simply offer services and quality custom writing services that many other companies do not.

 

Are you a US registered company?
We are officially registered and have been in business since 1997. We solve your academic problems with professional writing and research. We strive for the highest quality and service with every customer and on every order.

 

How safe is your site? Is it safe to place an order online?
It is absolutely safe. Hundreds of our customers place orders and buy custom writing services at Superiorpapers.com every day. All of your transactions are processed safely and encrypted for security. No one will be able to make an unauthorized transaction using your credit card.

 

How can I be certain of your privacy Polices?
Many custom essay services today sell and share your information to affiliates or marketing companies. Your privacy always comes first and foremost! You can be assured that when you buy a paper that your details will never be shared with any third party under any circumstances.



Your paper writing & Order proceed

 

What kinds of papers do you write?
Because we employ many professional paper writers with varied educations and experiences, we can complete orders of any length and style, and write papers on ANY topic.

 

How do I know that you will be able to write my order?
We are a professional custom writing service with years of experience and unequalled ability to write on all subjects - from English literature and History to Marketing and Business, you can rest easy. We can write papers on ANY topic within short timeframes. No other custom writing service in our industry can compete with us in our ability to write custom papers on your terms. We screen our paper writers and select only the best. Other companies give you paper writers that simply do not meet our standards or requirements. We encourage our paper writers to be creative, professional and maintain high levels of integrity. Our writers are educated and are experienced. They have access to unlimited electronic resources and databases, and online libraries. This ensures that your research is the most current possible.

 

What are the qualifications of your writers?
We are a trusted source for quality writing and research and have earned our valuable reputation by employing only the most well qualified writers and researchers. We require that our writers possess a degree from an accredited college or university. This helps us ensure that your paper will be a well written original. We guarantee that our writers are educated professionals. With our quality assurance team to review your order before it is delivered.

 

How can I be sure that you have a specialized writer to work on my order?
Sometimes your order or topic can be difficult and we must find the correct writer who will complete your paper in the best possible way. We know the paper you need and the quality you expect and this is why it can take time for us to find the perfect writer. We will always keep you informed about the status of your order and your writer. We have over six hundred writers, editors and researchers who have met our strict educational requirements.

 

How do I know that you will be able to write my order?
We are a professional custom writing service with years of experience and unequalled ability to write on all subjects - from English literature and History to Marketing and Business, you can rest easy. We can write papers on ANY topic within short timeframes. No other custom writing service in our industry can compete with us in our ability to write custom papers on your terms. We screen our paper writers and select only the best. Other companies give you paper writers that simply do not meet our standards or requirements. We encourage our paper writers to be creative, professional and maintain high levels of integrity. Our writers are educated and are experienced. They have access to unlimited electronic resources and databases, and online libraries. This ensures that your research is the most current possible.

 

Can I communicate with my writer to make sure he understands my instructions well?
Of course you can communicate with your writer! We solve all of your problems with our writing service and that includes questions that you may have while the writer completes your assignment. We provide you with the ability to use our messaging system to communicate with your writer so that you are always informed. If you have any problem remember that we have the answers and are ready to help you 24 hours a day. You can track your order status and upload any additional material 24/7 or contact our customer support for details.

 

How can I monitor the progress of my order?
We update your order information frequently and you can see the status of your order located in your customer admin area. We make it fast and easy for you to see your orders and order information. If you have any questions you can contact us by phone, live chat or email 24 hours a day. We are ready to update you about your order and keep you informed. Solve your problems and relax.

 

Can I request a draft from my writer?
Yes you may request a draft from your writer. Your draft request must be included in your order description. Requests may also be submitted to your writer via our messaging system. You must also confirm with our Support team so we ensure you receive it in a timely manner.

 

How will I get my paper?
You can download your paper by logging in to your personal profile located on the web site. Once your order is completed it can be downloaded from your account. We also offer email delivery upon request. Contact our support if you have any questions. You can also request the paper to be sent directly to your email. Contact support for any assistance.

 

Will I get my paper on time?
Yes! We work on your paper writing and research 24 hours a day and will deliver your project on time, guaranteed. There are some cases where if your order is a specialized field or you need a lot of pages in a few hours, we may ask that you get an extension to give the writer more time to create the quality writing you need. We work had to deliver you paper on time, every time.

Can you guarantee that my paper is plagiarism free?
Our writers are committed to producing only original works and we ensure that original writing is exactly what you get. We provide plagiarism free papers and have the solution to your toughest writing problems. If you need help with original writing, we are ready to assist you now.

 

Can you make changes in order requirements before it is completed if my professor changes the instructions?

Revisions and amendments can be made to your order free of charge. However, they must match your original instructions to comply with our revision policy.

 

What if I can't provide the references needed to write the paper, can my writer research it for me?

Our writers have access to many online libraries and can do almost any research for you that your paper requires. However, some sources can not be found easily and you may need to upload any additional material that might be helpful. This will ensure that your writer can focus on your order and meet your requirements.

 

What steps should I take, if I should experience any difficulties with my order?

It is highly unlikely to have an issue that we can not resolve fast and easy. If you have an issue, please contact our customer support service. Our customer support service representatives are glad to answer your questions online or over the phone, 24 hours a day, 7 days a week.

 

Do your papers contain a bibliography?

When we write custom papers, we include all the reference materials that you request in your instructions. We can custom craft your research paper, term paper or custom essay.

 

What if I am not happy with the paper?

If you are not completely satisfied with your paper, we will be happy to help you get what you need. We are the best writing service in the industry for a reason and that is because we always put you first. We are ready to help you no matter how hard your paper is or what the problem we are the answer. We will revise your paper for free to ensure that you will get the best results possible. Log in your account and locate the Request Revision button in order details from your personal profile on the web site and fill in revision instructions box with your further requests Contact us if you have any questions and we will help you now.



Billing

 

Will I pay any additional or hidden fees?

Many other custom writing services sneak in hidden charges and junk fees. With our honest pricing you never pay a penny more than the price listed on our website guaranteed.

 

How can I pay, if I do not have credit card?

If you do not have credit card, you can pay for your custom written paper by Wire Transfer. Contact our Customer Representative Center for more details.

 

Can I get a refund?

We provide you with a 100% guarantee to revise your paper in the unlikely situation that you do not like your paper. We need your instructions to be complete and precisely what your requirements are to prevent any complications. Once the writer has started working on your order, we can not provide refunds. We trust you that you realize that this is the only way we can stay in business. If we pursued another policy, then clients would be tempted to receive the paper, copy it and then pretend that the paper does not match their requirements and demand a refund. We assure you that it is highly unlikely that your paper will not be exactly as you wish.



Other questions

 

Can I get a discount?

We offer several different discounts for our valuable customers. Just visit our discount page for more information . Here is where you can see if you are eligible for our current discount programs. For detailed instructions or questions, please contact support.

 

My tutor warned us that he could find out if we bought a paper online. Is it true?

College tutors and professors can track pre-written and recycled papers purchased (or even downloaded for free) by students from online paper databases. These papers are for many years and they are available to everyone who wants to view or buy them. They are like a so-called "Frat File." If you decide to purchase such a paper, be aware that many students have already submitted it. In this case, your tutor, using anti-plagiarism software will find out that your paper is plagiarized. Besides that, they can also Google the topic of your paper and find the whole work on the web.

 

What if I need a big assignment with allot of pages in a short period of time, why can I not make this order and why is this option blocked?

We guarantee the quality of our writing and we know from experience that completing a big order times time to research and write. We have many solutions available to answer your writing needs and can provide you with nearly any paper, but some extra large orders can not be processed in our system. One solution for a large order like a dissertation is to place several orders for individual chapters. Please contact us if you have any questions.

 

 

Special Offer
Our Guarantees:
  • Plagiarism check of each writer
  • True Quality
  • Guaranteed Privacy
  • Satisfaction guarantee
  • On time delivery
  • No hidden charges
  • 24/7 Live Support
Free features:
Free outline $5
Free amendments* $30
Free title page $5
Free bibliography $5
Free e-mail delivery $10
Free formatting $10
Total savings: $65
Testimonials
Writer did an excellent on this order. Quality is outstanding. Very professional writing style.Writer has been my preferred writer for many orders.Shall continue to request the same writer for future orders."
Michelle E., Tampa, FL
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