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[...]
“Wonderful as they may be, these electronic resources are only as good as the answers they provide
and only as efficient as the data they return. The essential question, therefore, is whether they
provide access to public information, general opinion, specific data, and other resources that we
as individuals need? Do they offer "citizen news," one that couples the official word and the
public voice? Put another way: Are messages available through this medium that are unavailable
elsewhere? Increasingly, the answer is... yes. That is why so many people are turning away from
traditional news and going online for help and data. It is also why mystery writers and moviemakers
see in the online world a set of resources as compelling as the fictional subjects who use them.
These days, the final, fatal clue is no longer hidden in a twist of tobacco or a bit of shag carpet
carelessly carried from the crime scene in the pants cuff of the murderer. But then, the self-confident,
physically adept heroes who pursued such links between the murderer and his work--a pantheon of
detectives stretching from Sherlock Holmes past Sam Spade and Philip Marlow to Robert B. Parker's
Spenser-similarly are becoming passé. In their place, the gawky and socially inept computer genius
is becoming the crucial agent to crime's solution and, in the process, a centerpiece of our fiction.
In murder mystery stories like Patricia D. Cornwell Cruel and Unusual, the crucial evidence is not
found on the corpse left in the alley or even the one in the bedroom; it instead is hidden in the
hexadecimal code of the state's computer system, a fact that is concealed to all but the maladjusted,
teenage niece of the heroine, Dr. Kay Scarpetta.”
[...]
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[...]
“A cookie is a crumb of software stored in the computer of a visitor to a web site. The web
site provides the cookie, and the visitor's web browser installs the cookie on the visitor's
hard drive. The cookie permits the web-site operator to track the movements of the visitor on
the operator's web site. Another analogy is that the cookie "brands" the user's computer with
profile information. Netscape and Microsoft browsers allow cookies. America Online does not.
Netscape and Microsoft, however, do limit the number of cookies on a hard drive, kicking the
oldest out first or kicking them out by the expiration dates they contain. Cookies come in
two flavors - persistent and session. Persistent cookies remain in a visitor's hard drive
after a session of visiting a web site is over, versus session cookies that end with the
session. The view that cookies are only beneficial and benign is half-baked, as is the view
that they are inherently evil. Not all cookies are created equal. Some could be beneficial,
and some could be toxic. One commentator categorizes cookies as "the good, the bad, and the
ugly" (Hertzoff, 1996). The good cookie allows the web site operator to customize the web
site for the visitor's convenience. The bad, according to the commentator, permits the web
site operator to track the visitor's movements, collecting data to use for marketing and for
sharing with other marketers.”
[...]
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[...]
“The first category of information that troubles users is misinformation, information judged
to be false, out of date, or incomplete in a misleading way. Because there are so many
providers of information and opinions on the Internet, in so many forums, and because there
is no practical check on people putting out whatever they might, there is sure to be a high
percentage of unreliable content mixed in with what may be more credible. The problem is
when a user cannot distinguish which is which. It is hardly a new issue to wonder about the
accuracy of the information one can encounter in texts (books, newspapers, television, or
whatever) or in the discourse of everyday life. There is nothing unique about the electronic
universe in this regard, except that the people who are creating and putting out the information
are usually even more invisible. People generally assume the reliability of certain providers
of information (the Encyclopedia Britannica or the local telephone directory). In some areas,
they may know enough to evaluate that credibility against their own expertise in certain matters.
But often they will rely on indirect proxies of credibility, such as a professional degree, an
institutional identification, or--in face-to-face encounters--elements of style, appearance, or
manners. In the context of the Internet some of these indicators may still be usable; others
have little meaning at all. The providers of information on the Internet, even more than in other
media, operate through surrogates of representation. Users see of them only what they choose to
represent about themselves and users may have very little additional information against which to
judge their claims.”
[...]
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